What can we help you with?
Our help articles cover game servers, domains and billing.
Rather ask directly? In the Community Discord you get quick help from other players.
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Every area of the knowledge base at a glance.
On Discord someone helps you before you open a ticket
Our team is on the server every day – and next to it hundreds of players who have already worked through the same modpacks, plugins and pitfalls. Short questions are usually settled there within minutes.
- Help from other players and our team
- Incidents, maintenance windows and game updates reach you there first
- Modpack tips, game ideas and room to show off your own server
- Giveaways that only run on our Discord server
Guides from the knowledge base
A fresh pick from every published guide on each visit.
Not finding what you need?
Three ways to reach us, plus a look at the status page. Take the one that suits your question.
Incidents and maintenance
Notices about our systems and maintenance are on the status page.
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