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Support options

We are always there for you! No matter when you need support, our team is ready for you day and night. Just contact us via the following channels:


Do you need help? No problem! Simply send us an email with your request to [email protected].

Ticket support

For direct and structured help, simply open a ticket with your request in our web interface at emeraldhost.de/tickets.

Community Discord

Would you like to become part of our community and receive support at the same time? Join our Discord server: discord.emeraldhost.de.

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